Enthusiastic and customer-focused professional with over 1 year of combined experience in customer service and administrative support. Skilled in communication, problem-solving, and CRM tools, with a strong ability to handle client queries effectively. Recently graduated in Business Administration and seeking a role in Customer Support / Administration / Frontline Services where I can apply my skills to deliver excellent service and grow professionally.
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CANDIDATE PROFILE
Neha R.
Customer Service Assistant
Available immediately
Adelaide, South Australia
EXPERIENCE2 years
CAREER LEVELEntry Level
CLASSIFICATIONAdministrative, Human Resources, and Customer Service
- Customer Service
- Effective communication skills
- Time Management
Customer Service Assistant
Adelaide Retail Group, Adelaide, SA · Adelaide, South Australia, Australia
Jan 2024 – PresentProvided assistance to customers with inquiries, purchases, and complaints, ensuring high customer satisfaction. Handled billing, refunds, and POS transactions with accuracy. Conducted regular stock checks and maintained store displays. Consistently praised for friendly and helpful service.
Administrative Intern
South Australia Business Services, Adelaide, SA · Adelaide, South Australia, Australia
Jun 2022 – Nov 2023Supported the administrative team with scheduling, document preparation, and data entry. Managed email and phone inquiries, ensuring prompt and professional responses. Maintained accurate office records and assisted with report preparation. Contributed to organizing team meetings and small company events.
Bachelor of Business Administration (BBA)
University of Adelaide, Adelaide, SA, Australia · Bachelors · Bachelors in Business Administration
Completed Oct 2026 · Adelaide, South Australia, Australia