Assistant Manager

The Assistant Manager at Gami Chicken and Beer supports the Restaurant Manager in overseeing daily operations, ensuring smooth service, and maintaining high standards of customer satisfaction. This role involves supervising staff, managing inventory, handling customer issues, and assisting in achieving sales and operational goals. The Assistant Manager acts as the point of contact in the manager’s absence and helps ensure compliance with company policies and health & safety regulations.

Key Responsibilities:

• Assist the Restaurant Manager in daily operations and staff supervision.
• Monitor staff performance, provide coaching, and conduct performance evaluations.
• Handle customer complaints professionally and ensure high-quality service.
• Maintain inventory, manage stock levels, and coordinate with suppliers.
• Support in scheduling staff shifts and managing payroll where applicable.
• Ensure compliance with hygiene, safety, and operational standards.
• Assist in implementing promotional campaigns and achieving sales targets.
• Train new staff and support ongoing professional development of the team.

• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to handle customer complaints and resolve conflicts effectively.
• Organizational and multitasking skills.
• Knowledge of inventory management and restaurant operations.
• Basic financial understanding for managing budgets and sales tracking.

• Diploma or Bachelor’s degree in Hospitality, Business Management, or related field preferred.
• Minimum 2–3 years of experience in restaurant management or supervisory role.
• Certification in Food Safety or Hygiene is an advantage.

• Competitive salary and performance-based bonuses.
• Meal discounts and staff perks.
• Paid leave and flexible work schedules.
• Professional development and training opportunities.
• Career growth opportunities within the company.