Client Relationship Manager

Minimum experience: 2 years
Pay: $27–$30 per hour plus commission

About Search Talents

Search Talents is a recruitment platform helping employers make informed hiring decisions through candidate screening, assessments and evidence reports.

We are looking for a proactive Client Relationship Manager who enjoys meeting people, understanding business needs and turning conversations into lasting client relationships. This role combines sales, business development and ongoing client support.

Key responsibilities

• Identify and approach potential employer clients through cold calling, email outreach, networking and in-person meetings.
• Travel to suburbs for client meetings, presentations and business development activities.
• Use active listening to understand each client’s hiring needs, challenges and priorities.
• Explain Search Talents’ services clearly and demonstrate how the platform can support their recruitment process.
• Follow up consistently on enquiries, meetings, proposals and sales opportunities.
• Handle objections, discuss suitable solutions and convert prospects into paying clients.
• Build and maintain strong relationships with new and existing clients.
• Support client onboarding and coordinate with the internal team to resolve enquiries.
• Identify opportunities for repeat business, referrals and additional services.
• Maintain accurate CRM records, including contact details, meeting notes, sales opportunities and follow-up tasks.

• Work towards agreed sales targets and report on outreach, conversions and client feedback.

   

What we’re looking for

• At least 2 years of experience in client relationship management, sales, business development, account management or a similar role.
• Confidence in cold calling and initiating conversations with business owners and decision-makers.
• Strong verbal and written communication skills, including professional email writing.
• Excellent active listening skills and the ability to ask useful questions.
• Experience managing follow-ups, handling objections and closing sales.
• Strong organisation and time-management skills.
• A proactive approach and the ability to work independently.
• Willingness and ability to travel to suburbs for client meetings.
• Confidence using CRM software, email and online meeting tools.
• Willingness to learn the platform and explain its features clearly.

Desirable: Experience in B2B sales, recruitment, HR services or technology platforms.

What we offer

• $27–$30 per hour plus commission.
• The opportunity to build client relationships and contribute directly to business growth.

• A role combining outreach, in-person meetings and account management.

   

How to apply

Submit your resume and a short cover letter outlining your relevant experience, approach to client relationships and examples of achieving sales results.