Restaurant Supervisor

Key Responsibilities:

• Supervise and coordinate front-of-house staff (hosts, servers, bar staff).
• Ensure excellent customer service and handle guest complaints professionally.
• Monitor staff schedules, attendance, and performance.
• Maintain restaurant cleanliness, safety, and compliance with health regulations.
• Support training and development of new staff members.
• Collaborate with management to achieve operational targets and revenue goals.
• Assist with inventory management and ordering supplies when required.

• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Problem-solving and conflict resolution skills.
• Ability to work under pressure during busy shifts.
• Customer-focused mindset with attention to detail.
• Basic understanding of POS systems and restaurant operations.

• Certificate III in Hospitality or equivalent preferred.
• Prior experience in a supervisory role in restaurants, cafes, or hospitality.
• Knowledge of food safety regulations and workplace health & safety.

• Competitive salary and possible performance bonuses.
• Staff meals and discounts.
• Opportunities for career advancement to management roles.
• Friendly and inclusive work environment.
• Training and professional development support.