Retail Sales Assistant

A Retail Sales Assistant is responsible for providing excellent customer service, assisting with sales, and supporting the day-to-day operations of a retail store. This role ensures that customers receive accurate product information and a positive shopping experience.

• Greet customers and provide friendly, helpful assistance.
• Assist customers in selecting products, answering questions, and making purchase decisions.
• Operate the Point of Sale (POS) system to process transactions accurately.
• Maintain store cleanliness, stock displays, and organization.
• Restock shelves, manage inventory, and assist with stocktaking.
• Handle customer complaints or queries professionally.
• Support store promotions, marketing campaigns, and product launches.
• Assist team members and management with daily store operations.

• Excellent customer service and communication skills.
• Basic cash handling and POS operation skills.
• Good organizational skills and attention to detail.
• Ability to work in a fast-paced retail environment.
• Teamwork and adaptability.
• Basic product knowledge and willingness to learn about tools and equipment.

• High School Certificate (Year 12) or equivalent.
• Previous retail or customer service experience preferred but not mandatory.
• Basic computer literacy (POS systems, email, and inventory software).
• Knowledge of tools and industrial products is an advantage.

• Competitive hourly wage with superannuation.
• Staff discounts on products.
• Paid annual leave and personal leave.
• On-the-job training and professional development opportunities.
• Flexible working hours (part-time, casual, or full-time).
• Supportive team-oriented work environment.