Retail Sales Assistant

Zoro Pages is seeking a motivated, reliable and customer-focused Retail Sales Assistant to join our team in Melbourne, Victoria. The ideal candidate will provide excellent customer service, assist with sales activities, manage customer enquiries and support daily business operations.

Key Responsibilities

• Greet customers and provide professional assistance.
• Understand customer needs and recommend suitable products and services.
• Respond to sales enquiries and provide accurate product information.
• Process sales transactions and maintain accurate records.
• Build positive customer relationships and encourage repeat business.
• Support promotional activities and sales campaigns.
• Assist with stock management and product displays where applicable.
• Handle customer complaints and resolve issues professionally.
• Work collaboratively with team members to achieve sales targets.
• Follow company policies and workplace safety procedures.

Required Skills

• Customer Service
• Retail Sales
• Communication Skills
• Sales Techniques
• Product Knowledge
• Customer Relationship Management
• Cash Handling and POS Systems
• Problem Solving
• Teamwork
• Time Management
• Attention to Detail

Qualifications & Experience

• Minimum 1 year of experience in retail sales or customer service preferred.
• High School Certificate (Year 12) or equivalent preferred.
• Basic computer literacy and sales system knowledge.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Benefits

• Supportive and professional working environment.
• On-the-job training and skills development.
• Opportunities for professional growth.
• Potential career advancement.
• Employee entitlements in accordance with Australian employment laws.