The Shift Supervisor supports the Store Manager by overseeing daily shifts, managing staff performance, and ensuring service and food quality standards are consistently met. This role sits between staff and management, requiring strong lead...
$ 55,000–66,999 / YearlyFull TimeOn-site
Newcomb, Victoria, Australia
WORK PATTERNFull Time
EXPERIENCE1 Year
INDUSTRYFood & Beverages
How to apply
- CV
The Shift Supervisor supports the Store Manager by overseeing daily shifts, managing staff performance, and ensuring service and food quality standards are consistently met. This role sits between staff and management, requiring strong leadership and accountability. Weak supervision creates operational issues and will not be tolerated.
Key Responsibilities- Supervise staff during assigned shifts
- Ensure food quality, hygiene, and safety compliance
- Allocate tasks and manage staff workflow
- Handle customer complaints and service issues
- Monitor opening and closing procedures
- Support staff training and performance improvement
- Report operational issues to the Store Manager
- Leadership and team coordination
- Strong communication skills
- Ability to handle pressure during peak hours
- Problem solving mindset
- Basic understanding of food safety compliance
- Minimum 1 to 2 years experience in QSR, fast food, or hospitality
- Previous senior staff or team leader experience preferred
- Award compliant wages
- Penalty rates for weekends and public holidays
- Paid training and leadership development
- Roster stability
- Paid breaks as per award
- Clear pathway to Store Manager role
- Supportive management structure
THE PIZZA HOT SPOT is a quick service restaurant operating in the food and beverage sector, specializing in freshly prepared pizzas and fast casual meals. The brand focuses on quality ingredients, consistent taste, and efficient service to meet the expectations of customers in high demand food retail environments.
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