Retail Manager

Burger Road Plenty, is seeking a skilled and experienced Retail Manager to join its team on a full-time basis and oversee the efficient day-to-day operations of its fast-food business.

• Plan, organise and oversee daily operations of the fast-food outlet to ensure efficient service and profitability.
• Determine food and beverage product ranges, stock requirements and customer service standards.
• Manage purchasing, coordinate with suppliers and maintain adequate stock levels to meet customer demand.
• Develop pricing strategies, promotional offers and marketing initiatives to increase sales.
• Oversee customer service, handle complaints and maintain high customer satisfaction.
• Monitor inventory, maintain sales and financial records and implement measures to minimise wastage.
• Prepare operational budgets, monitor expenses and analyse sales performance to improve profitability.
• Manage staff recruitment, rostering, training, supervision and performance.
• Ensure compliance with food safety, hygiene, workplace health and safety regulations.
• Coordinate product availability, pricing and promotional offers across takeaway, dine-in and delivery platforms, where applicable.
• Review business performance and implement strategies to improve operational efficiency and revenue.

• Diploma or higher relevant qualification.
• At least 1 year of experience working as a Retail Manager
• Ability to work effectively under pressure
• Able to work independently without supervision
• Leadership and team management capability

• Competitive salary package.
• Stable full-time employment.
• Opportunity to lead and manage a team.
• Opportunity to develop operational and leadership skills.
• Hands-on experience managing a fast-food business.